FLINDERS AQUATIC ACADEMY FEED BACK OR COMPLAINTS GUIDELINES

Flinders Aquatic Academy welcomes suggestions and comments from parents and takes complaints and concerns that may be raised seriously.

The purpose of these guidelines is to ensure
• parents wanting to make a complaint know how to do so
• FAA responds to complaints courteously and within a reasonable time frame
• parents understand that FAA will listen to and treat every complaint seriously.

What do I do if I have a concern?

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